The ongoing crisis in the NHS has affected service delivery across the primary and secondary care sectors. GP services have always been the most likely first point of contact with the NHS, but GP practices have been struggling to cope with demand and the appointment booking process has left patients feeling stressed and frustrated.

The ongoing crisis in the NHS has affected service delivery across the primary and secondary care sectors. GP services have always been the most likely first point of contact with the NHS, but GP practices have been struggling to cope with demand and the appointment booking process has left patients feeling stressed and frustrated.

We in the UK used to see the National Health Service (NHS) as a source of pride. It is now feels more like a source of danger. Leaked data suggest that, in one week in December, over 50,000 sick people in England waited more than 12 hours to be admitted to hospital from accident-and-emergency (A&E) departments. The Economist’s mortality model echoes the warnings from emergency doctors: around one in four excess deaths in recent months is attributable to delays in emergency care.

More than one in five calls to mental health crisis lines in England are going unanswered, a BBC investigation has found.

Only one in 10 employees (10%) with mental health conditions have sought help from their line manager over the past year and only 5% of staff members would speak to HR, research has found.

There is no surer way of getting a conversation flowing with UK residents than by bringing up that thorniest of current British issues: booking a GP appointment.

Mental health and wellbeing services and apps have grown within the market as NHS backlogs and long waiting times have affected people being able to access support, according to a recent report.

A recent survey revealed that more than 80% of GPs believe that patients are being put at risk when they come into their surgery for an appointment.

One of the biggest issues in recent years has been people no longer having swift access to their NHS GP.

In 2020, we saw the first world pandemic for 100 years to impact on our daily lives and cause unprecedented economic and social dislocation.

During the last 18 months, there has been an increasing move towards virtual GP appointments with fewer consultations now taking place face to face with an NHS doctor.