1Stop4aGP: Service Specifications

At 1Stop4aGP, our aim is to support and help keep employees healthy by providing convenient, simple access to a GP helpline.

Our GP consultation service gives employees and their families access to:

  • Telephone helpline: round the clock support from a GP, with no limit on consultation time or the number of times employees can call.

  • Video consultations: face to face appointments with a doctor can offer more in depth advice. Booked initially via telephone, video consultations are available 7 days a week between 8am and 10pm

  • Electronic private prescriptions: our doctors can issue private prescriptions that can be delivered via an online pharmacy directly to an employees workplace or home.

  • Medical information database employees can access health, disease, lifestyle and travel info on more than 1000 topics

Our service is available for all employees and their immediate families on a 24/7 basis, helping everyone to stay healthy and happy, free from waiting lists, giving peace of mind whenever illness occurs - anytime, anywhere.

  • 70-80% of all short-term absences are due to minor illnesses with over 90% being in the top five most common causes of absence.

  • Patients are finding it increasingly difficult to see their local GP. An average UK wait time for an appointment is now 13 days and, in some areas, up to 17 days.

  • Potential costs to an employer can be substantial if an employee is unable to see a doctor quickly

  • Many employees are unable to see a doctor without taking time off to receive treatment at a convenient time and location.

  • We can help you solve these issues

Quality

All of our doctors are GMC registered, licensed and fit to practice.

Support for the whole family

Partners and children can benefit from the service too.

Choice

Your employees have the option to speak over the phone or use the video consultation service.

Convenience

Your employees can speak to a GP at any time of the day and night, from wherever they are in the world.

Peace of mind

Issues of all sizes can be discussed with a doctor in confidence.

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