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Service Specification

Our GP consultation service gives your employees and their families access to:

Telephone helpline:

Round-the-clock support from a GP, with no limit on consultation time or the number of times employees can call.

Video consultations:

Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available 7 days a week between 08:00am and 10:00pm.

Electronic private prescriptions:

Our doctors can issue private prescriptions that can be delivered via an online pharmacy directly to an employee’s workplace or home.

Medical information database:

Employees can access health, disease, lifestyle and travel info on more than 1,000 topics.


Support for the whole family



Peace of Mind

All of our doctors are GMC registered, licensed and fit to practice.

Partners and children can benefit from the service too.

Your employees can speak to a GP at any time of the day and night, from wherever they are in the world.

Your employees have the option to speak over the phone or use the video consultation service.

Issues of all sizes can be discussed with a doctor in confidence.